The End is Not Nigh

Jobs at risk, but positive signs are there.


The majority of IT service management employees are still holding their nerves in light of the worsening economic gloom, with 62 per cent claiming they will not have to shed staff. Those who do lose their jobs during the melee will however have a tough time finding new roles, with 64 per cent of budget holders planning to slash recruitment costs to help weather the storm.


Overall, the research by the Service Desk Institute (SDI) shows that of the 200 plus IT service management professionals interviewed, 45 per cent expect a slow down in investment.


The news here is not the numbers themselves - most people would expect to see turmoil mixed in with some optimism - but that a survey at this time is likely to change every day that it was conducted, with the negatives growing on each consecutive date.


No one knows how bad the situation will get, but we must all ensure we don’t allow ourselves to be consumed by fear. Business will continue through this period, and while many of us may be experiencing quiet times, this presents the perfect opportunity to take stock of our working methods and see where improvements can be made.


To see how Richmond SupportDesk can help with proven IT Service Management software solutions visit www.richmondsupportdesk.com.