Thursday 5 April 2012

‘Forgotten’ IT services costing $58 billion in lost revenues


The never-ending battle to supply cutting-edge mobile technologies is causing businesses to neglect less-glamourous IT systems, with massive cost implications.  Research from Juniper shows that in the mobile industry alone, failure to invest in and optimise back office billing systems cost the industry $58 billion in 2011 because of lost payments and costs associated with fixing payment errors.