Wednesday 5 December 2007

Richmond Systems are pleased to announce the latest version of Richmond SupportDesk; 6.67.

Please click here for more information

New Richmond SupportDesk Website

We have recently launched the new Richmond SupportDesk product website please visit it here: http://www.richmondsupportdesk.com/

We have also updated our current Richmond Systems Website and Education Section:
http://www.richmondsys.com/

Thursday 29 March 2007

Service Desk & IT Support Show 2007

Richmond Systems are to showcase the latest version of Richmond SupportDesk at the Service Desk & IT Support show 2007, 24th - 26th April, London.

Visit www.richmondsys.com for more information or to register a meeting with us.

Richmond SupportDesk v6.5

Richmond SupportDesk is an innovative IT service management solution that helps organisations to deliver best practice service and support.

New features now include:

Change Management
Standardised methods, procedures and approvals for handling change requests.

Customer Satisfaction Survey
User-definable questionnaires to gain essential information on service performance.

Time Zones
Configuration for managing service support that spans multiple regions.

Single Sign-On
Enable users to automatically login to SupportDesk using pass-through authentication.

To find out more either download a fully-functional trial copy of Richmond SupportDesk v6.5 or visit www.richmondsys.com.

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