Richmond SupportDesk v6.5

Richmond SupportDesk is an innovative IT service management solution that helps organisations to deliver best practice service and support.

New features now include:

Change Management
Standardised methods, procedures and approvals for handling change requests.

Customer Satisfaction Survey
User-definable questionnaires to gain essential information on service performance.

Time Zones
Configuration for managing service support that spans multiple regions.

Single Sign-On
Enable users to automatically login to SupportDesk using pass-through authentication.

To find out more either download a fully-functional trial copy of Richmond SupportDesk v6.5 or visit www.richmondsys.com.