Richmond Systems are to showcase the latest version of Richmond SupportDesk at the Service Desk & IT Support show 2007, 24th - 26th April, London.
Visit www.richmondsys.com for more information or to register a meeting with us.
Thursday, 29 March 2007
Richmond SupportDesk v6.5
Richmond SupportDesk is an innovative IT service management solution that helps organisations to deliver best practice service and support.
New features now include:
Change Management
Standardised methods, procedures and approvals for handling change requests.
Customer Satisfaction Survey
User-definable questionnaires to gain essential information on service performance.
Time Zones
Configuration for managing service support that spans multiple regions.
Single Sign-On
Enable users to automatically login to SupportDesk using pass-through authentication.
To find out more either download a fully-functional trial copy of Richmond SupportDesk v6.5 or visit www.richmondsys.com.
New features now include:
Change Management
Standardised methods, procedures and approvals for handling change requests.
Customer Satisfaction Survey
User-definable questionnaires to gain essential information on service performance.
Time Zones
Configuration for managing service support that spans multiple regions.
Single Sign-On
Enable users to automatically login to SupportDesk using pass-through authentication.
To find out more either download a fully-functional trial copy of Richmond SupportDesk v6.5 or visit www.richmondsys.com.
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