All mobile apps are a security risk

Service desks criticised for their cautious approach to Bring Your Own Device (BYOD) have been vindicated by research showing that more than 90 per cent of mobile applications have been hacked.

BYOD polices find support with business leaders

Business leaders have become highly receptive to the idea of staff using personally owned mobile devices for work purposes, with research from Trend Micro finding that 77 per cent of organisations have now implemented bring your own device (BYOD) policies.

Remote working: has the point be proven?

The run up to the 2012 Olympics saw many organisations, particularly those based in London, concerned how the games would affect operations, with specific concern regarding staff commuting to the capital.  Now the event has finished, is it time to accept that home-working policies are the way to beat the commuter blues and do staff really want them?

Service desks warned: ignoring social media akin to ignoring the phone

Service desks treating social media users as second class citizens risk alienating staff and customers, with Gartner believing that social communications will be as crucial to businesses as phone and email contacts by 2014.

Ageing software fuels cyber-attacks

Organisations are placing themselves at risk of cyber-attack because of poor data protection, with a study from consultant KPMG finding that more than three-quarters of businesses listed in the Forbes 2000 are using outdated software that is ‘leaking data’, making them prime targets for hackers.