The era of the IT helpdesk is almost over according to industry analyst Gartner, marginalised by consumerisation, cloud and crowdsourced IT support.
Friday, 8 June 2012
Subscribe to:
Posts (Atom)
skip to main |
skip to sidebar
Help Desk topics
- Account Manager Role (1)
- Asset Management (1)
- Best Practise Support (1)
- BETT 2010 (1)
- customer service (1)
- FITS (1)
- Future of Service Management (1)
- Help Desk (2)
- help desk sales jobs (1)
- help desk software (2)
- IT failure (1)
- IT management (1)
- IT projects (1)
- IT service (1)
- IT support (3)
- ITIL (2)
- research (1)
- Richmond Systems (1)
- Richmond Systems Kart Racing Team (1)
- service desk (3)
- service desk sales jobs (1)
- Show (1)
- SupportDesk (2)
- Web Based Reporting (2)
- White Paper- 10 Essential Steps to achieve Service Desk Efficiency (2)
- Richmond SupportDesk
- Richmond Systems provides leading Service Desk Software for enterprise-wide support based on ITIL ® best practices. Our flexible solutions allow rapid implementation through intuitive software design and system integration with your existing infrastructure, providing cost and time effective deployment.
With more than a decade of experience, Richmond Systems delivers proven support solutions across all industry sectors to increase service levels, improve productivity and reduce support workload.
Posts
