Development of Richmond SupportDesk 8 is in the final stages ready for release in the next few weeks. There are more than 50 new features, all designed to help improve your support processes and help you work more efficiently.
Tuesday, 4 October 2011
Helping customers deal with service desk challenges
We’re pleased to welcome Billy Fowler to the Richmond Systems team. Billy is working alongside our sales team and his focus is learning about the challenges our customers are facing in these difficult financial times. He is also keen to understand how IT support industry is evolving and discover innovative ways that Richmond can help improve the delivery of IT services.
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